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HBC - Inbound Management System
BULLETIN BOARD
Current Updates
<h3><span style="background-color: #ffffff; color: #000000;"><strong><span style="background-color: #ffffff;">System Status: </span><span style="background-color: #2dc26b; font-family: arial, helvetica, sans-serif;">FUNCTIONING</span></strong></span><br /><br /><br /></h3><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /> <br /><br /> <br /><br /><br /><br /><br /><br /> <br /><br /><br /><br /><br /> <br /><h4><br /><br /> <br /><br /> <br /><br /> <br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /></h4><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /> <br /><h4><br /><br /><br /></h4>
Reminders
<div><strong>EDI requirements</strong></div><br /><br /><br /><br /><br /><br /><br /> <br /><div><br /><br /><br /><br /><br /><br /><br /><br /><div><a href="https://urldefense.com/v3/__https://sites.google.com/hbc.com/hbc-vendor-standards/hudsons-bay/edi__;!!FScAfPZOFZjJhQ!1zif_w9tJymBtv61W9wfwZerfL9XVU_SfQlKK5e08gEjCAxxB49lrtayXo_dB59mSISd1GmndVTMV4HYHxxu1m0$" target="_blank" rel="noopener" data-saferedirecturl="https://www.google.com/url?q=https://urldefense.com/v3/__https://sites.google.com/hbc.com/hbc-vendor-standards/hudsons-bay/edi__;!!FScAfPZOFZjJhQ!1zif_w9tJymBtv61W9wfwZerfL9XVU_SfQlKK5e08gEjCAxxB49lrtayXo_dB59mSISd1GmndVTMV4HYHxxu1m0$&source=gmail&ust=1726238486197000&usg=AOvVaw0vYtwwwNDLLRPzuaPNH1Vb">EDI pages on our Vendor Website</a></div><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><div>BAY : <a id="m_-4380064450156034541m_2142124872646643009m_6560210222659652620m_5978746082238413491m_-2326300392653934292m_-1082297128505827836m_4474965057353531436m_-4326288595719277592gmail-m_4247770715514949912gmail-m_-1022105723444810255gmail-m_6359926898363866890gmail-m_632111332632386767gmail-m_8629740590896996958gmail-m_-2795614170031675206gmail-m_5091110317373471241gmail-m_-8442255562514809238gmail-m_-7613009577418453165gmail-m_-5112135178552418630gmail-m_8484246164895685601gmail-m_7754288393709002446gmail-m_-512507335557351046gmail-m_1870677126924517738gmail-m_5533686254408695798gmail-m_-7600294625795028341gmail-m_2908615963148089668gmail-m_-4897973510212364450gmail-m_-1505864666958850230gmail-m_-8452604892411234691gmail-plusReplyChip-2" class="gmail_plusreply" contenteditable="false" href="mailto:edi@hbc.com" target="_blank" rel="noopener">@EDI HBC</a> </div><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><div><br /><br /><br /><br /><br /><br /><br /><br /><br /><div>SAKS : <a id="m_-4380064450156034541m_2142124872646643009m_6560210222659652620m_5978746082238413491m_-2326300392653934292m_-1082297128505827836m_4474965057353531436m_-4326288595719277592gmail-m_4247770715514949912gmail-m_-1022105723444810255gmail-m_6359926898363866890gmail-m_632111332632386767gmail-m_8629740590896996958gmail-m_-2795614170031675206gmail-m_5091110317373471241gmail-m_-8442255562514809238gmail-m_-7613009577418453165gmail-m_-5112135178552418630gmail-m_8484246164895685601gmail-m_7754288393709002446gmail-m_-512507335557351046gmail-m_1870677126924517738gmail-m_5533686254408695798gmail-m_-7600294625795028341gmail-m_2908615963148089668gmail-m_-4897973510212364450gmail-m_-1505864666958850230gmail-m_-8452604892411234691gmail-plusReplyChip-3" class="gmail_plusreply" contenteditable="false" href="mailto:SaksEDISupport@saksinc.com" target="_blank" rel="noopener">@Saks EDI Support</a> / <a id="m_-4380064450156034541m_2142124872646643009m_6560210222659652620m_5978746082238413491m_-2326300392653934292m_-1082297128505827836m_4474965057353531436m_-4326288595719277592gmail-m_4247770715514949912gmail-m_-1022105723444810255gmail-m_6359926898363866890gmail-m_632111332632386767gmail-m_8629740590896996958gmail-m_-2795614170031675206gmail-m_5091110317373471241gmail-m_-8442255562514809238gmail-m_-7613009577418453165gmail-m_-5112135178552418630gmail-m_8484246164895685601gmail-m_7754288393709002446gmail-m_-512507335557351046gmail-m_1870677126924517738gmail-m_5533686254408695798gmail-m_-7600294625795028341gmail-m_2908615963148089668gmail-m_-4897973510212364450gmail-m_-1505864666958850230gmail-m_-8452604892411234691gmail-plusReplyChip-4" class="gmail_plusreply" contenteditable="false" href="mailto:saksediteam_@s5a.com" target="_blank" rel="noopener">@Saks-EDI-Team Team</a> </div><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><div> </div><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><div><br /><strong>Vendor Compliance Disputes & Inquiries</strong><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><p style="font-weight: 400;">BAY: <a href="mailto:compliance.inquiries@hbc.com">@Compliance Inquiries</a> <br /><p style="font-weight: 400;">SAKS : If the VC claim ends in a "S", email <a href="mailto:saks_compliance@s5a.com">@Saks Compliance</a> <br /><p style="font-weight: 400;">If the VC claim ends in an "O", email <a href="mailto:compliance.sof@hbc.com">@Compliance SOF</a> <br /><p style="font-weight: 400;"> <br /></div><br /></div><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><div dir="ltr"><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><div class="gmail_default"><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br 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dir="ltr"><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><div class="gmail_default"><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><div dir="ltr"><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><div class="gmail_default"><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><div dir="ltr"><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><div class="gmail_default"><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><div class="gmail_default"><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><div class="gmail_default"><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><div><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><div><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><p style="font-weight: 400;"> <br /><p style="font-weight: 400;"> <br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /></div><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /> <br /><strong>This is a reminder that HBC posts the full face of the model in product images on TheBay.com (and Zellers.ca) as long as the product is available for sale on the website. HBC will not crop or edit images submitted by you. When you submit an image, HBC assumes that you own and are giving to HBC all required usage rights, and you indemnify HBC against all claims related to HBC's use of the image, including any faces. If you do not have the usage rights, please submit a cropped image instead. See our Image and Copy Standards for full details. </strong><br /><br /><br /> <br /><div class="gmail_default"><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><h3><span style="background-color: #fbeeb8;"><strong><span style="font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; color: #000000; font-family: Calibri, sans-serif; font-size: 14.6667px; background-color: #fbeeb8;">In keeping with the guidelines for the</span><span style="font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; color: #000000; font-family: Calibri, sans-serif; font-size: 14.6667px; background-color: #fbeeb8;"> COVI</span><span style="font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; color: #000000; font-family: Calibri, sans-serif; font-size: 14.6667px; background-color: #fbeeb8;">D19</span><span style="font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; color: #000000; font-family: Calibri, sans-serif; font-size: 14.6667px; background-color: #fbeeb8;"> we want to ensure the safety of our associates and our vendors.</span><span style="color: #222222; font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none; background-color: #fbeeb8;"> All visitors and drivers to the HBC DC's are not required to wear a face mask but are expected to practice social distancing and may need to answer a wellness check.</span></strong></span></h3><br /></div><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /> <br /><div class="gmail_default"><span style="color: #0b5394; font-family: tahoma, sans-serif;">Update on The Bay Digital Compliance<br />Effective P5 (May 25th-July 1st), the following charges will be issued per style when utilizing our Photo Studio services to onboard products to site:<br /><br />Code 154 - IMAGE SET SHOT BY PHOTO STUDIO - $150 for the shooting of an image set</span></div><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /> <br /><div class="gmail_default"> </div><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /> <br /><div class="gmail_default"><span style="color: #0b5394; font-family: tahoma, sans-serif;">Code 155 - COPY ATTRIBUTES WRITTEN BY PHOTO STUDIO - $100 for the writing of copy attributes<br /><br />These charges will be issued starting on July 24th, 2023. If you have any questions regarding the charges, please reach out to your buying contact. </span></div><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><br /><p style="padding-left: 40px;"><span style="background-color: #ffffff;">1964 is Ship-Alone eComm - 160 Carrier Drive Etobicoke Ontario M9W 5R1</span><br /><p style="padding-left: 40px;"><span style="background-color: #ffffff;">1965 is Vancouver eComm - 18111 Blundell Road Richmond Vancouver V6W 1L8</span><br /><br /><span style="background-color: #ffffff;">Note that eCommerce vendor standards apply to these locations just like store 1963 (our 100 Metropolitan Road, Scarborough, Ontario location). If you have any questions, please contact </span><a style="background-color: #ffffff;" href="mailto:compliance.inquiries@hbc.com" target="_blank" rel="noopener">compliance.inquiries@hbc.com</a><br /><p style="color: #222222; font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial;">________________________________________________________________________<br /><p style="text-align: left;"><strong>SAKS COMPLIANCE UPDATE</strong><br /><p style="color: #222222; font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial;"><strong>For all vendor inquiries related to compliance fees and floor ready standards for Saks & Off Fifth, please use the following emails:</strong><br /><p style="color: #222222; font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial;"><strong>Saks Full Line: <a style="color: #1155cc;" href="mailto:saks_compliance@s5a.com" target="_blank" rel="noopener">saks_compliance@s5a.com</a></strong><br /><p style="color: #222222; font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial;"><strong>Saks Off Fifth: <a style="color: #1155cc;" href="mailto:compliance.sof@hbc.com" target="_blank" rel="noopener">compliance.sof@hbc.com</a></strong><br /><br /> <span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>FLEET TRANSIT TIME UPDATE-(Canadian Pickup Vendors)</strong></span><br /><p style="color: #222222; font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; padding-left: 40px;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Starting May 1, 2022 the transit time for our Fleet vendors in British Columbia, Canada will be changed from 1 day to 2. </span><br /><p style="color: #222222; font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; padding-left: 40px;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">You will still be able to get next day pickup but the delivery will be moved to the next day.</span><br /><p style="color: #222222; font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial;">_____________________________________________________ <br /><p style="color: #222222; font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial;"> <span style="font-size: 12pt;">BAY Vendors are reminded to use the Vendor Standards Manuals from our website. If you have downloaded a copy, please discard it and use the online version instead as it has the most recent updates. Updates are listed on page 1 of the <a href="https://urldefense.com/v3/__https://sites.google.com/hbc.com/hbc-vendor-standards/hudsons-bay/vendor-standards__;!!FScAfPZOFZjJhQ!x8lBx_mH0TRGQFn27uKgaA_OoDoKIQFpEQn5IpmNagJdaInjQTEsYQn4eZzY1t_jeSsnf6x0c5wIJ5iYNa7hug$" target="_blank" rel="noopener" data-saferedirecturl="https://www.google.com/url?q=https://urldefense.com/v3/__https://sites.google.com/hbc.com/hbc-vendor-standards/hudsons-bay/vendor-standards__;!!FScAfPZOFZjJhQ!x8lBx_mH0TRGQFn27uKgaA_OoDoKIQFpEQn5IpmNagJdaInjQTEsYQn4eZzY1t_jeSsnf6x0c5wIJ5iYNa7hug$&source=gmail&ust=1666352078391000&usg=AOvVaw09kzwQfAAFgb_yYTIx7Pc8">Domestic and Offshore Vendor Standards manuals.</a> If you have any questions, please contact <a href="mailto:compliance.inquiries@hbc.com" target="_blank" rel="noopener">compliance.inquiries@hbc.com</a>.</span><br /> <br />Please make sure to confirm your appointment request is in a Scheduled status and not in an Intervention or Pending status.<br /><p style="color: #222222; font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-size: 12pt;">Every ASN that is sent to Hudson's Bay and Saks must have a unique Bol # and cannot be reused for either banner or same BOL used on Both Banners.</span><br /><br /><span style="font-size: 12pt;">Saks and BAY PO's MUST BE ON SEPARATE ASNs , separate BOLs and separate appointments.</span><br /><br /><span style="font-size: 12pt;">Please refer to the EDI Website, under the Alerts tab for important information regarding HBC Ecommerce Packing Standards.</span><br /><br /><span style="font-size: 12pt;">CHECK YOUR PRINTERS- ENSURE LABEL BEING PRODUCED IS FREE OF BARCODE DEFECTS</span><br /><br /><span style="font-size: 12pt;">Any questions please contact: hbc.auto.appt@hbc.com</span><br /><br /><br /><br />******HBC Pickup Vendor Update*********<br />NMFC Code<br />A drop down for NMFC code has been added. This code is mandatory for shipments picked-up by HBC in the USA. . For the HBC Freight Vendors (pick-up in the USA) shipping into Canada you need to choose your NMFC Code from the drop down box. <br />If you are an HBC Fleet (pick-up in Canada) vendor you will be able to see this box, but will not be able to action it. Transit Time <br />We will now also provide you with the transit time from the location of your warehouse, so you can plan your shipments accordingly. Per the vendor manual your merchandise must be in the DC on or before the cancel date of the PO. <br /><br /><strong><span style="background-color: #fbeeb8;">Any questions please contact us at: hbc.auto.appt@hbc.com</span></strong><br /><br />=================================================<br />Changes regarding contacts for Fleet Customer Service : Please take note that you can now reach our customer service as follow: for any request please forward emails to hbcfleet.customerservice@hbc.com <br />=================================================<br />Hbc Edi Standards_ Please ensure that BOL number on your ASN matches the BOL on your appointment request exactly. If there are leading zeroes on the BOL on the ASN there must be leading zeroes on the BOL number on the appointment request. <br />=================================================<br />Ensure your pickup address is correct before you submit your request...you may need to scroll through the addresses using the Next button to find the correct one =================================================<br />Compliance questions? Please e-mail to: compliance.inquiries@hbc.com. Please submit requests within 60 days of debit notification. <br />=================================================<br />Appointment requests made after 2:00 PM EST are considered received the following day. Please do not delay in submitting your request. =================================================<br />Notification about shipping errors is sent via email - is your email address properly set up and turned on in IMS? Check it today. <br />=================================================
